About SaiDiva Jewellery:
Is SaiDiva jewellery suitable for daily wear?
Yes, our jewellery is designed to be lightweight, comfortable, and durable for everyday wear.
What materials are used in SaiDiva products?
We use high-quality alloys with gold plating, American diamonds, pearls, and skin-friendly finishes that ensure lasting shine and comfort.
ORDER & PAYMENT
What payment methods are accepted?
We accept UPI, debit/credit cards, net banking, and Cash on Delivery (available in select areas).
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 2 hours of placement by contacting our support team.
Shipping & Delivery
Is shipping free?
We offer free shipping on all prepaid orders above a certain amount. Shipping charges may apply on COD orders.
How can I track my order?
A tracking link will be sent via SMS and email once your order is shipped.
Return & Exchange
How do I initiate a return or exchange?
You can initiate a return/exchange request by emailing us at saidivabysimranosahn@gmail.com or via our website's return portal.
CUSTOMER SUPPORT
Do you offer customization?
We accept custom requests. Please contact us on Instagram directly to check availability for personalized designs.