Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from saidiva.

PERSONAL INFORMATION WE COLLECT

When you contact us or place an order, we may collect the following information:

Your name
Email address
Contact number
Shipping and billing address
Order details (product purchased, order date, amount, etc.)

We refer to this as “Order Information.”

Note: We do not collect any information through cookies, pixels, web beacons, or automated tracking technologies at this time.

HOW WE USE YOUR INFORMATION

We use the information you voluntarily provide to:

Process and ship your orders
Communicate with you regarding your order status or queries
Provide customer support
Share updates or offers via WhatsApp, Email, or SMS (only with your consent)
Maintain records as required by law

THIRD-PARTY SHARING

We may share your information with trusted service providers such as:

Courier and logistics partners (for delivery)
Payment gateways (for secure transactions)

Your information is never sold or misused. We do not use third-party analytics or ad-tracking tools at this time.

YOUR RIGHTS

You can contact us at any time to:

Access or update your personal information
Request deletion of your data
Unsubscribe from marketing communications

We are committed to complying with data privacy laws and will respond within a reasonable timeframe.

DATA RETENTION

We retain your order-related data only for business, support, and legal compliance purposes. If you request, we will delete your personal information unless legally required to retain it.

CHANGES TO THIS POLICY

This policy may be updated from time to time to reflect changes in our business or legal obligations. The latest version will always be available on our website.

CONTACT US

For any questions, concerns, or complaints, you can contact:

SaiDiva – A Designer Jewellery Brand
Simran Osahn (Founder)
📧 Email: saidivabysimranosahn@gmail.com
📞 Phone: +91 90563-43207