Terms and Condition
Welcome to SaiDiva! These terms and conditions outline the rules and regulations for the use of our website, saidiva.com, and apply to all visitors, customers, and users.
By accessing or using this website, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, please do not use our site.
1. General
This website is owned and operated by SaiDiva by Simran Osahn. The content, products, and services available on this website are intended for personal, non-commercial use only.
2. Product Information
We offer a curated range of designer artificial jewellery. We try our best to ensure all product descriptions, prices, and images are accurate. However:
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Actual colors may vary slightly due to monitor or lighting differences.
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Sizes and dimensions are approximate.
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SaiDiva reserves the right to modify or discontinue products at any time without notice.
3. Pricing & Payments
All prices are listed in INR (Indian Rupees) and include applicable taxes unless mentioned otherwise.
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We accept secure payments via UPI, Credit/Debit Cards, and Wallets.
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Payment must be completed at the time of placing the order.
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In case of payment failure, please retry using a different method.
4. Orders & Shipping
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Once your order is confirmed, you’ll receive an email/WhatsApp confirmation.
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Orders are typically processed within 1–3 business days.
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Estimated delivery time: 3–7 business days depending on your location.
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SaiDiva is not liable for delays caused by courier/logistics partners.
5. Returns & Exchanges
We accept returns only for:
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Damaged or defective products received
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Wrong item delivered
You must raise a return request within 48 hours of receiving the product with photo proof.
Please note:
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Items must be unused and in original packaging
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We do not accept returns for size/color dislikes or buyer’s remorse
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Return shipping costs are borne by the customer unless the error is on our side
6. Intellectual Property
All content on the website—including designs, logos, images, and text—is the property of SaiDiva and may not be copied, reproduced, or distributed without permission.
7. User Conduct
By using our website, you agree not to:
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Misuse or hack our services
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Submit false reviews or fraudulent information
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Violate any local, national, or international law
8. Limitation of Liability
SaiDiva shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of any product.
9. Governing Law
These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Amritsar, Punjab.
10. Contact Information
For any questions or support, please contact us:
SaiDiva by Simran Osahn
📧 Email: saidivabysimranosahn@gmail.com
📞 Phone: +91 90563-43207